OpenPanelO
OpenPanel
Anonymous3h ago

Funnel: show time between steps (median and average),

Your funnel feature page lists "Time between steps: how long users take, and where they get stuck". In the funnel report we only see counts, conversion and drop-off per step. We couldn't find any time value, also not with a breakdown or in the tooltips. Looking at packages/db/src/services/funnel.service.ts, each step returns count, percent, dropoffCount, dropoffPercent, previousCount and nextCount. Timestamps are used for the step order (windowFunnel), but no duration is returned. So it looks like the feature isn't built yet, rather than hidden. Our use case B2B time tracking, 14-day trial. One of our core onboarding metrics is "time from sign-up to first own time entry", as a median in hours. We track server-side events with Funnel Group = Profile and a funnel window of 720 hours. How other tools handle it Amplitude shows the average time between steps in the conversion table and a "Time to Convert" view with the median as a histogram. Mixpanel has "Time to Convert" in funnels with median and distribution. Suggestion Per step: median and average time since the previous step and since step 1. Optionally a distribution (histogram) of time to convert. Available with Funnel Group = Profile and in breakdowns.
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